The world of B2B data integration gets pretty complex.
From changing fields and maps to new trading partners and regulatory compliance, there’s a lot to get right—and a lot that can go wrong.
Many B2B integration platforms claim to cover all your needs, but when the rubber meets the road, they let you down. This is often due to a poor service experience, though there may be other issues as well.
Here at Corsica Technologies, we’re fixing these problems with Corsica Integration Cloud—our managed, any-to-any integration solution. Here’s what sets our platform apart.
1. True any-to-any integration capabilities
Not every B2B integration platform is future-proofed. Some have limited capabilities that will come back to bite you if you have complex integration requirements.
Corsica Integration Cloud is different. Our solution truly connects any data source to any other.
That includes:
- B2B data integration
- EDI integration
- ERP integration
- CRM integration
- And many more
Our core platform is also maintained by experts and continuously updated with new capabilities and features. Wherever your data needs to go, we’ve got you covered.
But it’s not enough to have a great platform. You also need people working on your solution, supporting your unique processes and customizations.
Let’s unpack that.
2. True proactive management from B2B integration experts
Everyone knows what reactive support looks like.
Something breaks, you contact your provider, and hope they address it before you lose too much revenue or customer trust.
At Corsica, we believe reactive support isn’t enough. Yes, you need people who fix problems. But you need much more than that in the realm of B2B integration.
That’s why our platform and services include proactive support from B2B integration experts. You get our highly experienced team monitoring your solution, testing new data maps before launching, and making sure everything runs smoothly.
An ounce of prevention is worth a pound of cure, and that’s why we stay on top of every client’s needs in B2B integration.
Of course, the more service you get, the more you pay, right?
Wrong.
At least, you shouldn’t pay more when you need more help. Which leads us to the next defining characteristic of our B2B integration platform.
3. Predictable, all-inclusive monthly pricing
Most B2B integration service providers claim to offer “all-inclusive” pricing, but when you read the fine print, there’s a lot that isn’t covered. This leads to unpredictable billing, as your provider rings up the cash register for every interaction.
Here at Corsica, we believe B2B integration services should be simpler. That’s why we offer predictable monthly pricing that’s truly all-inclusive. Your service agreement covers:
- Adding new fields
- Mapping data
- Handling exceptions
- Adding a new trading partner
This makes it easier to focus on running your business—while we worry about B2B integration.
Of course, if you’ve been burned by other providers, you might wonder how much attention you’ll get. How responsive is the team? Will they really prioritize you?
Let’s unpack that.
4. Get the prioritization you deserve
There’s a reason most B2B integration platform providers don’t offer a great service experience. They’re product companies first and foremost, and their service offerings have one purpose—to make you sticky and extract more revenue. Since these companies weren’t purpose-built around service delivery, they don’t have the infrastructure that’s required to create a true managed services experience.
Plus, their service departments focus heavily on their biggest customers, leaving midmarket companies behind.
Here at Corsica, we’re built from the ground up to be different. Here’s what sets us apart from other B2B integration platform providers.
- We are a top-tier MSP (managed service provider) that’s built entirely around service delivery.
- We work with midmarket companies, not global enterprises, so we aren’t tempted to leave certain customers behind.
- We can help with IT, cybersecurity, and digital transformation—in addition to B2B integration and EDI.
Of course, none of this is worth much if you can’t control your own network and data.
Let’s talk about that.
5. Control your network and data
Our data transformation services harmonize directly with our global network platform. Likewise, our any-to-any translation platform and best-in-class customer visibility portal give you control over your EDI domain. You can see what’s happening in your environment in real time.
Not every B2B integration platform offers this transparency. However, here at Corsica, we believe this visibility is essential for our customers to operate well and gain peace of mind. It’s a key component that sets our platform apart from the competition.
The takeaway: Get the platform and services you need
For midmarket companies, a B2B integration platform isn’t enough without services. Complex use cases, changing requirements, and new trading partners all require the assistance of experts. That’s why Corsica Integration Cloud includes the robust services you need to keep operating smoothly. Our career experts in B2B integration handle everything for you—so you can focus on your core business.
Ready to get the B2B integration platform you need?
Reach out to schedule a consultation with our B2B integration specialists.
