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As modern technology environments get more and more complex, it gets more challenging to maintain essential hardware. Server patches, workstation updates, wireless security—it’s a lot for overworked IT teams. It’s even more overwhelming if you don’t have IT staff.
For many companies, the answer is hardware as a service (HaaS). This arrangement allows you to outsource your hardware needs to a trusted partner—so you can refocus on your core responsibilities.
But not all HaaS providers offer the same value.
In fact, there’s one secret to a great HaaS experience—but we’ll get to that in a moment.
Hardware as a service (HaaS) is a procurement model in which a customer rents or leases equipment like computers, servers, and network hardware rather than buying the devices. In terms of the rent vs. buy dilemma, it’s the rental version of hardware procurement.
Of course, not all HaaS providers take the same approach. Some offer bare-bones agreements, while others offer comprehensive hardware support services. More on that below!
You may encounter the term device as a service (DaaS) rather than HaaS. These phrases are largely interchangeable, though different providers may offer different terms (such as leasing to own) or equipment (such as offering laptops and computers exclusively).
Since HaaS is the more common term, we’ll use that here.
A HaaS service agreement should cover all maintenance, upgrades, and services that are required to keep things running smoothly. It should also cover device replacement if older equipment is lost, stolen, or becomes obsolete.
However, not all HaaS contracts are created equal. Many HaaS providers simply lease equipment and offer minimal maintenance rather than providing comprehensive managed services. This means many support scenarios will be “out of scope” according to the fine print in the contract. That can lead to surprising bills (see Pricing below).
It’s better to find a HaaS provider who offers far more than just equipment leases, basic maintenance, and device replacement.
Here’s what we cover here at Corsica Technologies.
As you can see, a good HaaS agreement goes far beyond hardware leasing. In fact, HaaS offers numerous benefits—as long as your provider offers comprehensive managed services alongside your hardware.
Let’s explore those benefits.
Hardware as a service is a great fit for organizations that don’t want the burden of device maintenance and upgrades. This is especially true for companies that prefer opex (operating expenses) to capex (capital expenses). The HaaS model requires very little upfront investment—or perhaps none at all, depending on the provider’s terms—while offering a consistent monthly operating cost that’s easy to work into the budget.
But not all HaaS providers offer the same benefits. Most don’t offer comprehensive managed services.
In fact, it’s common practice for HaaS providers to offer hardware leasing alone—without the managed services that are required to integrate that hardware into your environment and your operations.
The best providers go beyond this. They offer comprehensive managed services that proactively support your devices and your environment as a whole. This is how they maintain IT harmony.
Of course, comprehensive services aren’t the only benefit of HaaS—and many providers don’t actually offer comprehensive services. Here are all the benefits of HaaS as opposed to traditional hardware purchasing.
Of course, hardware as a service isn’t right for every company. It all depends on several factors:
If you have limited staff availability to maintain devices, and if you have a limited appetite for unexpected capital expenditures, then HaaS is a great way to supply your organization with computers, servers, and network hardware.
But how much does HaaS typically cost? How is it priced, and how do you find the best price for your organization?
Let’s dive into that.
How much does hardware as a service typically cost?
The answer depends on several factors.
Believe it or not, the provider’s pricing model actually has the largest impact on your quoted price—and on your total cost to use the hardware. Providers may promise maintenance, upgrades, and replacement services, but when you read the fine print, many common scenarios will actually be out of scope. That means you’ll end up paying more than your quoted monthly price—and those bills can be quite surprising.
The alternative is to find a HaaS provider with simple pricing model.
Here at Corsica Technologies, HaaS is available as part of our Corsica Complete package. Use our FREE pricing calculator to see what your package could look like—including HaaS, IT services, cybersecurity, digital transformation as a service, and more.
What does HaaS look like in real life?
Here are a few example problems—and how HaaS solves them.
Not every organization has the cash reserves to handle their ongoing hardware needs. Yet many organizations do have stable cashflow and room in the budget for another predictable cost.
Hardware as a service is the perfect fit here. This approach allows you to hand off your hardware needs to a trusted partner, adding one predictable line item to your budget. It’s an especially good model for nonprofits and other organizations that have stable income but limited cash reserves.
Once an older OS is no longer supported, every machine still running it becomes a security risk. You can’t have those computers connected to the internet without a plan to replace them soon.
If you have 100 users in your company, it’s big investment to replace 25 machines all at once. Of course, OS obsolescence comes with plenty of warning, but it’s challenging to stay on top of these things if your internal IT team already has their hands full. (It’s even harder if you don’t have IT staff!)
Hardware as a service can get you out of this bind—while also preventing it in the future. With a trusted partner maintaining your devices and planning for necessary replacement, you won’t end up in a tough spot. You also won’t have to get a massive capital expenditure approved just to keep your operations running.
Workstations and network equipment add up fast. If you need to open a new location while minimizing your cash outlay, HaaS can help you get the equipment you need without making a significant investment. The key, of course, is to work with a HaaS provider who offers network and wireless hardware in addition to workstations.
No one should be running a crucial server without backup and recovery services—but it happens more often than anyone would like to admit. While hardware as a service won’t help you recover lost data in this scenario, the arrangement can save you many of the headaches.
Rather than having to purchase, install, and configure the new server yourself, your HaaS provider will do so. Couple this value with backup and recovery services, and the death of a server doesn’t have to disrupt your business.
This is one more reason we recommend a full managed IT services agreement with HaaS as one component. See Corsica Complete for more information.
Yesterday’s wireless network may have served your business well. But as bandwidth needs increase and you add more users and cloud systems, that network may start to show its age.
Hardware as a service is a huge help in this situation. Your HaaS provider can change out your wireless access points and other network equipment as part of an end-to-end wireless refresh—as long as your provider includes digital transformation as a service in their HaaS offering.
Hint: That’s why Corsica Complete includes not only hardware, but the transformation projects you need as well—all for one monthly price.
Many IT providers offer hardware as a service. But not all HaaS companies are created equal. Some only offer financial leases for hardware, with minimal support services—or none at all.
Others offer managed services alongside hardware, creating a more complete offering.
So what’s right for you?
If you have plenty of internal IT resources to maintain your hardware proactively, you may not need comprehensive services. For the rest of us, a comprehensive HaaS company is a huge benefit over providers who only offer hardware leasing.
What should you look for if you need a comprehensive approach?
Here’s everything you need—all of which we offer in Corsica Complete.
If you have lots of staff resources to maintain your hardware, a simple leasing arrangement should work fine. For the rest of us, limited IT resources can cause significant issues with hardware patching, vulnerability, connectivity, and operational continuity. To set yourself up for success, consider looking for more than simple hardware leasing.
Here at Corsica Technologies, we offer comprehensive managed services in addition to financial leases on devices. Our Corsica Complete package includes not only hardware leasing, but managed services to support those devices—plus managed services for IT, cybersecurity, EDI, data integration, and digital transformation projects—all for one stable monthly price.
Contact us today to start your transformation.
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