In today’s cyber threat environment, SOC as a service (SOCaaS) is crucial for organizations that need 24/7 security operations but can’t justify creating and maintaining their own SOC in-house. SOCaaS is a great fit for these companies, as it offers all the benefits of a SOC without the expense and hassle of hiring and technology procurement.
But not all SOCaaS providers are created equal.
From billing models to free incident remediation services, there’s a lot to consider as you choose a partner.
Here’s what the best SOCaaS companies do differently.
1. They offer incident remediation services covered by a guarantee
How do you know if a SOCaaS provider really stands by their offerings?
Ask them about incident remediation services.
If the unthinkable happens and a cyberattack occurs, who covers the cost of services to contain the threat, eliminate it, and clean up the damage?
The hard reality is that most SOCaaS companies will bill separately for these services. You’re already paying them a monthly fee for your SOC, but these services won’t be covered by that fee.
It shouldn’t be like this.
That’s why the best SOCaaS companies offer FREE incident remediation services, with limitations. It’s their way of standing by their work and saying, “We really do have it covered.”
Here at Corsica Technologies, our Cybersecurity Service Guarantee covers numerous common attack scenarios, such as:
- Ransomware infection
- Business email compromise
- Regulatory fine due to cybersecurity incident
- Revenue loss due to cybersecurity incident
- Legal liability due to cybersecurity incident
Learn more here: Corsica Cybersecurity Service Guarantee.
2. They hire the most qualified SOC analysts
What sets the best SOCaaS providers apart?
Let’s assume that every SOC company has access to similar technologies and toolsets. The quality of your service really comes down to one factor: The team who’s guarding your systems. The better the team, the better your experience will be.
There are two types of excellence to look for:
- Technical expertise and experience
- A “can-do” attitude
In terms of technical qualifications, look for a SOC company that maintains numerous certifications across their team. Here at Corsica, our team offers 250+ years of collective experience while maintaining 300+ certifications. Learn more here: Our Certifications.
Those are the hard skills, and they’re essential. But what about the soft skills?
A highly qualified analyst isn’t going to create a great experience if they lack soft skills.
That’s why the best SOC-as-a-service companies look for analysts who put people first. When you remember that you’re ultimately protecting people, not just systems, it’s easier to maintain a “can-do” attitude—and that attitude is essential to providing the best SOC-as-a-service experience.
Here at Corsica, we look for SOC analysts who exemplify this attitude. Learn more here: The Corsica Difference.
3. They offer US-based support
While expertise and soft skills are essential, they may not be enough. For US-based companies, location matters, too. That’s why the best SOCaaS companies hire US-based support.
With language and time zone barriers removed, you’ll get better service and prioritization. This is critical, as your SOC is the first line of defense against cyberattacks that are getting more sophisticated by the day.
Here at Corsica, our team is based in the US, providing the continuity and communication you need to stay secure. With employees in 22 states, we’re committed to covering our clients’ needs through US-based support.
4. They offer 100% predictable monthly pricing
How do you get the best pricing for SOC as a service?
Top providers do one thing differently from the competition. They offer 100% predictable monthly pricing.
Unfortunately, not all SOCaaS companies can do this. Most are structured to calculate pricing based on the number of devices or users supported, with numerous scenarios falling outside the monthly service agreement. This leads to unpredictable billing and makes it hard to stick to a budget.
The best SOC companies do things a little differently.
They offer truly unlimited service consumption for one monthly price.
That’s our model here at Corsica Technologies. Our experts work with you to determine your needs, then provide a quote for monthly pricing. Your cost will remain stable, even if your service consumption goes up or down. You can rest well at night knowing that your SOC needs are covered—and your budget is being respected.
The takeaway: Get selective as you evaluate SOCaaS companies
Not all SOC-as-a-service companies are created equal. The best providers stand out in terms of free remediation services, quality of personnel hired, availability of US-based support, and predictable pricing. Each of these factors is essential to a great experience for SOCaaS customers—which is why we offer all four here at Corsica Technologies. If you’re ready to leverage the power of a SOC, reach out to us today, and let’s take the next step in your cybersecurity journey.
Want to learn more about SOC as a Service?
Reach out to schedule a consultation with our cybersecurity specialists.
