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Originally published Sept 27, 2024. Last updated June 2, 2025.
Is the cloud working for you?
Or are you working for the cloud?
No doubt about it, cloud systems are affecting us all. They’re complicated, they’re constantly changing, and you never seem to have enough resources to stay on top of things. There are several questions to be answered.
This complexity drives many companies to choose cloud managed services from a trusted provider.
But how do you make these services work for you?
Cloud managed services are provided by a partner who supports and maintains a client’s cloud-hosted systems, infrastructure, and applications. This includes day-to-day support activities, routine maintenance, and emergency support, as well as strategic planning for required upgrades.
Cloud managed service providers typically offer other services too, such as support for on-premises infrastructure. Some may also offer managed cyber security services, although it’s rare to find a company that truly provides comprehensive coverage for cybersecurity and managed cloud services.
Hint: Here at Corsica Technologies, we do it all—from cloud to cybersecurity to digital transformation. We take a “cybersecurity-first” approach, which means you get security baked into every technology initiative. That’s essential in today’s threat landscape.
Cloud managed services include numerous types of services applied to some (or all) covered systems. Here are the most common ones.
Any system that can be hosted in the cloud can be managed by a service provider. Here are some of the most common cloud systems that companies choose to manage with a third party.
It’s a common myth that cloud systems require fewer professional resources. In fact, cloud systems require just as much effort as on-premises systems. The difference is in the skillset required. Though the skills may partially overlap, the cloud really is its own beast.
Here are the skills that the best cloud professionals have.
1. Deep knowledge of programming languages used in cloud systems. From Python to JavaScript, PHP to .NET, there are numerous languages used in cloud applications. A good cloud systems manager will have familiarity with the appropriate languages.
2. Deep knowledge of cloud database management. From data structures to data analysis, SQL to NoSQL, an experienced cloud technician knows their way around databases.
3. Deep knowledge of cloud service platforms. From AWS to Azure to Google Cloud Platform, cloud systems managers need to demonstrate competence with the most common platforms for cloud hosting.
4. Deep knowledge of cloud security. Threats against cloud systems are always evolving, and committed cloud technicians should know cloud security inside and out—particularly as it differs from on-premises cybersecurity.
5. Deep knowledge of APIs (application programming interfaces). Cloud systems can’t interact or pass data back and forth without some form of integration. APIs provide these links between systems. Even if your cloud technicians don’t design or implement APIs, they should have some familiarity so they can troubleshoot them. In fact, the most common way to achieve this is with a cloud integration platform.
6. Deep knowledge of Linux. With approximately 90% of the public cloud workload running on Linux, this operating system is an essential tool in the kit for managed cloud services.
7. DevOps experience. DevOps (development operations) is the practice of aligning development activities across the software development lifecycle to deliver better results faster (and more efficiently). It brings structure to complex, multi-party tasks and allows for checkpoints at appropriate places in the process. If your cloud technicians are dealing with applications, DevOps experience is a must.
8. Familiarity with AI and ML (machine learning). Today’s cloud environments are more complex than ever, and organizations are seeking the efficiency gains that AI and ML can offer. Cloud technicians with knowledge of these technologies can advise on configurations and implementations that drive greater efficiency.
9. Knowledge of hybrid cloud best practices. Not every system is right for hosting in the public cloud. An experienced cloud consultant can advise on the best strategy for your organization (more on that below).
10. Experience with cloud cost analysis. Not every system is right for the cloud, period, whether private or public cloud. A seasoned cloud consultant can assist with detailed cost analysis to determine where the greatest value lies.
11. Thrives in an environment of constant change. On-premises systems only change when admins execute changes. In contrast, cloud environments may scale and re-configure automatically according to changing workloads and resource availability. Experienced cloud technicians easily thrive in an environment of continuous change.
The different cloud delivery models can get confusing. How is private cloud different from public cloud? How is hybrid cloud different from multi-cloud?
Here’s what you need to know.
Every type of cloud hosting has its own unique requirements when it comes management and best practices. Your service provider should have a full understanding of the nuances. Here’s what that looks like.
Since private cloud hosting is all about your organization, a good service provider should understand your organization and industry thoroughly. You should also make sure you get the level of monitoring and support required by the system(s) hosted in your private cloud.
A good provider should have thorough knowledge of your public cloud provider(s), as evidenced by numerous clients using the provider(s).
Things get more complicated once you start mixing private and public cloud delivery (or cloud and on-premises). Hybrid cloud management requires a service provider who understands your mixed environment thoroughly. Your provider should also have deep expertise to advise on cost management—which gets challenging in a hybrid environment—as well as hybrid cloud data management. A background in systems integration and APIs is helpful here too.
Your provider should have demonstrated expertise with each public cloud that you use. They should also bring to the table a strong background in multi-cloud data management and identity management, as these practices get complicated in a multi-cloud environment.
When it comes to internal IT resources, every organization is different. You may have some cloud expertise on staff, or none at all.
As you evaluate different mixes of cloud hosting, you’ll want to think about where your cloud managed services provider will fit. Do you need comprehensive management—not only for cloud systems, but for on-premises systems too? Or do you need a flexible partner who will fill the gaps in your team without taking over?
There’s no right answer here, but the right provider should adapt to your needs.
Cloud technology has changed the world. Yet just because you can host a system in the cloud doesn’t mean you should.
Some systems are ideal for cloud hosting. Some aren’t.
The key is to understand your unique needs, compare them with what the market offers, and make the right decision for your organization.
In other words, you need a solid cloud strategy before you migrate a single system to the cloud.
Cloud strategy is a complex topic, and there’s no right answer that works for every company. Whether you’re developing your strategy on your own or working with a managed service provider, here are some essential questions to help uncover your needs.
The key to cloud strategy is to serve the right systems in the cloud. Unfortunately, not every organization has the data they need to make informed decisions.
In fact, we’re seeing a trend in which some organizations have over-rotated to the cloud. The mystique of the cloud is a serious factor that can lead to non-optimal decisions. Like anything else, cloud delivery comes with benefits and drawbacks—yet “cloud mystique” tends to emphasize the benefits alone.
This has led some organizations to reconsider and even dismantle their cloud investments. This phenomenon, called cloud repatriation or reverse migration, is gaining some momentum in the IT world. And cost is the biggest driver.
It’s worth analyzing your cloud strategy from this perspective. Are there any systems that you may end up reverse-migrating due to a cost model that you can’t justify? If that’s the case, cloud delivery may not be the right fit for that system. And it’s better to find out now than two years later.
If you’re not sure, an experienced cloud consultant can help you connect the needs of your organization with best practices and the latest in technology for both on-premises and cloud options. Ultimately, you want to implement a cloud system because the business case is strong and clear, not because the cloud is getting a lot of hype.
While cybersecurity best practices are always evolving, cloud security requires special attention. Cloud systems have unique security strengths and weaknesses when compared to on-premises alternatives. Your cloud strategy should place cybersecurity at the foundation of every cloud system.
Specifically, you’ll want to make sure your cloud strategy deals appropriately with these common cloud security myths:
Read more here: Cloud Security Myths Busted.
Cloud strategy is complex, and the right answers may not be obvious. Midmarket organizations may lack the resources to define a robust cloud strategy that’s tailored to the needs of both internal users and customers.
A cloud strategy consultant can help. The right consultant will know your industry as well as the latest technology on the market. As they immerse themselves in your organization, they can connect their knowledge with the unique ins and outs of your operations, providing personalized guidance that you can’t get any other way.
Hint: Here at Corsica Technologies, we advise our clients on the right cloud strategy for their organization. Our vCIOs (virtual CIOs) work directly with clients to connect their needs with technology opportunities. The result is a 3-year technology roadmap that the vCIO maintains in collaboration with the client. This ensures there are no surprises when it comes to cloud strategy and cybersecurity.
You believe that a certain system may need to move to the cloud. Now what? How do determine the path forward and manage that cloud migration?
This is a great question. Broadly speaking, there are 7 types of cloud migration strategy.
AWS provides an inventory of cloud migration strategies to help you pinpoint the right approach. It’s known as the “7 R’s,” building on Gartner’s original “5 R’s.” Those 7 strategies are:
A cloud migration is a complex undertaking. It’s not a simple yes/no question—and it helps to have some experience with these types of projects. (Hint: That’s one of the biggest reasons to engage a cloud managed services provider.)
Broadly speaking, here are several common pitfalls of cloud migrations.
The key here is to overturn every stone. You need to develop a rock-solid business case that captures the nuance of the situation. Why migrate this system to the cloud? Which migration strategy are you recommending—and why?
These are tough questions to answer if you don’t have cloud migration experience. The good news is that a cloud managed services provider can help.
No doubt about it, cloud hosting gets expensive—fast.
From scaling workloads to spikes in traffic and the need for new environments, it’s tough to optimize your cloud costs, especially if you’re not working with a managed cloud services provider. In fact, there are several common pitfalls that we see.
As you can see, there’s quite a bit to know about cloud cost optimization!
Luckily, you can manage these costs so you provide the resources your organization needs without wasting money. The key is to optimize cloud costs continuously with rigorous techniques. Here are the top optimization tactics that we recommend and implement for clients.
If you don’t already have systems hosted in the public cloud, you may want to consult with your cloud managed services provider before you pick a platform. Each option has different strengths and weaknesses. Your provider can align your needs with the features of the right platform.
At a high level, here’s how AWS, Azure, and Google compare.
AWS is the big player in terms of market share, although the hosting giant is losing some ground to Microsoft. Cybersecurity and uptime are top-notch, while hybrid cloud implementations may be more challenging. Because AWS can be overwhelming, most organizations maximize their value by engaging a service provider to manage AWS on their behalf.
While Microsoft Azure may not lead in market share (yet), it’s the ideal choice for companies that already use Microsoft. Azure offers numerous integrations to other Microsoft products and services, and migration paths are clearly defined and documented.
A managed service provider for Azure should have a strong consulting background in the Microsoft space to advise on your Azure strategy. They should also know Microsoft products inside and out. Bonus points if they can help you maximize the value of your Microsoft licensing!
If your organization needs integrations with other Google products and services, Cloud Platform is a great choice. It also offers robust big data analytics—which makes sense, given Google’s expertise in search algorithms and AI. However, Google Cloud Platform doesn’t offer as many services as Azure or AWS.
At a high level, the right managed services provider will know your cloud use case and your technology inside and out. They should have familiarity with:
We’ll cover all of this in more detail below.
Security is an essential part of managed cloud services. However, it’s worth pulling out the managed security aspect and examining it in detail. Cloud network security comes with unique challenges and opportunities that aren’t found in on-premises scenarios.
Since cloud networks are internet-accessible by design, they require unique cybersecurity controls. Here are some of the common cloud security risks addressed by managed services.
Cloud network security measures seek to mitigate these risks (and more). While it’s impossible to achieve 100% bulletproof cloud security, the right managed services partner can ensure your network is protected and monitored in alignment with the latest in best practices.
Ideally, you should find a partner who not only provides cybersecurity alerts, but actually contains threats rather than passing the buck. The holy grail here is a provider who offers a guarantee covering the cost of their services for remediation. Learn more here: Corsica’s Cybersecurity Service Guarantee.
A multi-cloud architecture is one in which a company hosts interconnected systems among multiple public cloud vendors, creating a single cohesive architecture. As you can imagine, this introduces some unique cybersecurity requirements!
Here are the most common challenges in multi-cloud security.
A hybrid-cloud architecture is one in which systems are hosted with a mixture of cloud and on-premises delivery, or a mixture of public and private cloud. (The term “hybrid cloud” is used for both, even though they’re a little different.)
In both cases, hybrid cloud security comes with the same challenges as multi-cloud (see above)—plus several unique challenges.
1. Complexity. On-premises architecture comes with its own challenges—and so does cloud hosting. Once you start mixing these two models, your security management becomes that much more complex. Add the fact that you need different skillsets handling cloud and on-premises, and it’s challenging to manage hybrid cloud security in-house. This is one of the biggest reasons midmarket firms choose a managed provider to help.
2. Lack of comprehensive cybersecurity visibility. With a mix of cloud and on-premises systems, it’s far more difficult to get a complete picture of your attack surface. Solutions like SIEM and MDR are essential, yet most midmarket organizations don’t have the staff resources to monitor and respond to the threats that these solutions detect. This is one important area where a cloud managed services provider can help.
3. Insecure APIs and integrations. The more complex your hybrid cloud architecture, the more complex your integrations—and the more potential there is for error. Cloud security experts ensure your APIs and integrations are configured appropriately, conforming to the latest in best practices as well as regulatory compliance.
4. Supply chain vulnerabilities. If cyber criminals can gain access to a system that has access to other systems, then they can move beyond the first system to broaden the attack. This is called a supply-chain attack. Hybrid cloud security requires careful management of integrations and access between systems to prevent this type of vulnerability.
5. Lack of skilled talent. The skillset required for cloud security management is a little different from on-premises. Existing staff who specialize in one may not be equipped to manage the other. This is yet another reason to engage a cloud services provider who has a full team specializing in both.
While many service providers claim to have cloud expertise, it pays to get selective. You want a partner who will save you money and keep you secure, doing both on a continual basis.
Here are the 10 most important things to look for.
Contact us today to make cloud managed services work for you.
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