FAQs
What does a healthcare-focused MSP offer?
The best MSPs for healthcare take a holistic approach to IT, just as providers take a holistic approach to their patients’ health. A great MSP should cover every technology discipline that’s critical in the healthcare industry, including:
- IT support
- Cybersecurity
- HIPAA compliance
- Cloud support
- Digital transformation
In particular, look for demonstrated expertise in the healthcare industry.
Here at Corsica Technologies, our case study with the Center for Developmental Services is a great example of achieving HIPAA compliance and serving patients better.
Can an MSP (managed service provider) help with HIPAA compliance?
Absolutely. The right MSP should have deep expertise in healthcare, IT support, cybersecurity, and HIPAA compliance. They should assist at every level of HIPAA, from strategy to implementation to controls on specific systems.
Here at Corsica Technologies, we specialize in helping healthcare providers achieve and maintain HIPAA compliance. Contact us today to get started.
Does an MSP replace a healthcare provider’s internal IT team?
Not necessarily. It all depends on your needs.
If your current team is providing excellent healthcare IT support, and you just need to fill your gaps, then there’s no reason to replace them. The right IT provider should fit right in, working alongside your team to support healthcare outcomes through technology.
Of course, if you don’t have an IT team, the right provider should offer comprehensive coverage. This way, you get peace of mind, and you can focus 100% on the healthcare issues that matter most.
Is it worth paying for an all-in-one cybersecurity plan?
Yes. Every healthcare provider is stronger with a comprehensive cybersecurity plan in place. When you bundle cybersecurity services and get them all from one provider, you gain cost savings and economies of scale that are impossible to replicate in other models.
Here’s what healthcare providers typically get from Corsica Technologies:
Learn more here: Corsica Secure Service Bundle.
What do 24/7 SOC services include for healthcare providers?
SOC as a service is a powerful offering for healthcare providers. You get:
- HIPAA compliance (implementation and ongoing management)
- Continuous monitoring, threat detection, and response
- Proactive threat hunting
- Battle-tested recommendations for cybersecurity strategy
- Assistance in protecting PHI
- Cybersecurity for EDI systems and integrations
Where should a clinic look for EDI and data integration services?
Most MSPs (managed service providers) can’t help healthcare providers with EDI or data integration.
However, Corsica Technologies is different.
Our team includes seasoned experts in EDI and data integration. They’ve helped healthcare providers implement EDI systems, manage complex integrations, protect PHI, and achieve and maintain EDI security.
Contact us today if you need assistance with EDI or data integration.
How can healthcare providers manage EDI integrations securely?
Most EDI integrations don’t have maximum security by default. It takes knowledge and expertise to understand the cybersecurity requirements of your particular EDI solution—as well as the impact of HIPAA regulation on EDI security.
Broadly speaking, healthcare providers should secure EDI systems by implementing the following cybersecurity controls.
- Encrypted protocols such as AS2, AS4, FTPS, HTTPS, or SFTP.
- Proper authentication.
- Role-based access controls.
- Comprehensive logs of document exchanges.
- 24/7/365 monitoring, threat detection, and response.
Most healthcare providers will find the most value in outsourcing EDI to a trusted partner. This way, you aren’t responsible for the ever-shifting requirements of EDI security. Rather, you can engage a service provider who is contractually obligated to manage EDI security for you.
Any real testimonials from healthcare IT providers?
Here are a few noteworthy testimonials from Corsica Technologies customers in the healthcare industry.
“Very happy with Corsica Technologies’ skill level and responsiveness to IT issues.”
James Gordon | Radiation Oncology Associates
“HIPAA compliance was very complex… We just smile and say, yeah, we have people. And y’all are our people.”
–Dana McConnell, Executive Director | Center for Developmental Services
“Corsica is the best partner available in cybersecurity. They know what they’re doing and they guarantee it!”
Elaine Jones, CFO | Stillwater Hospice
“Corsica has been a huge help to our company in getting our devices up to date and managing our security policies.”
Heather Slater, Business Procurement Analyst | Act 1 Health
“Corsica Technologies has been an integral high-level project partner for my organization for many years. I have always been extremely satisfied with their service and very knowledgeable staff.”
Tami Sumney, IT Director | Drug Free Steuben
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