Whether you have a small IT team, or no technology staff at all, it’s a challenging time in IT.
That’s why so many companies turn to managed IT support services. But what all goes into these outsourced services? What should you look for in an MSP (managed IT services provider)?
Spoiler alert: The Holy Grail is a provider who offers 100% predictable monthly pricing. This keeps your budget on track and forces your MSP to act as true partner.
But not all MSPs are set up to work this way.
Key points to be covered:
- What are managed IT services?
- How much should you pay?
- Fully-managed vs. co-managed
- Getting 27/4 support
- Remote vs. local support
- industry-specific support
Dive in to discover everything you need to know as you evaluate MSPs!