Business IT Support: 17 Real-Life Examples
Last updated June 9, 2025. Who’s going to support your business’s IT systems? If you don’t have people on staff, or if your existing staff can’t cover all your needs, you may choose to work with an MSP (managed IT services provider). This type of company offers comprehensive, flexible IT support for businesses of all […]
The End Of Metered Billing In Technology Services
Last updated June 24, 2025. Let’s be honest. When it comes to outsourced IT support, something is broken. Customers aren’t getting the consistency, responsiveness, and cost transparency they deserve. Meanwhile, MSPs (managed IT service providers) promise the moon with “all-in” pricing, yet they still allow tons of exceptions that generate unique charges. Even if they […]
MSP vs. MSSP vs. EDI Provider: Covering All Your Bases
It takes serious technology to stay competitive in today’s business climate. From IT to EDI, it’s tough for internal teams to manage it all—which is why companies turn to technology service providers. Broadly speaking, there are three main types: MSPs (managed IT service providers), MSSPs (managed cyber security service providers), and specialist service providers. MSPs […]
6 Secrets Of Successful Hybrid Cloud Management
Last updated March 28, 2025. Cloud is the name of the game in IT infrastructure. Whether you engage a partner for cloud managed services, or you handle things in-house, cloud delivery offers certain benefits that you can’t get any other way. But not every system is right for the cloud. In fact, on-premises is still […]
11 Emerging Trends in IT Outsourcing and Managed Services Technology
Last updated August 20, 2025. It’s challenging for midmarket companies to meet the technology needs of their internal and external customers. For many organizations, outsourcing IT is the answer. But how bad is the pain, and where does it hurt most? How do you choose the right functions to outsource—and the right partner? To answer […]
10 Essentials Of Cybersecurity Management
Last updated January 26, 2026. Cybersecurity management is essential in today’s threat landscape. Whether an organization fills these responsibilities in-house, or works with a cyber security managed services provider, you need leadership (plus a team of experts) keeping your company secure. But what goes into cybersecurity management? How do you cover all your bases? Here’s […]
Managed Network Services: A Complete Guide
💡 EXCLUSIVE Resource: Managed IT Services Pricing Calculator Calculate Pricing Last updated March 5, 2026. Managed network services are a lifesaver for overworked IT teams. You can engage a trusted partner to manage your network for you—typically as part of a managed IT support agreement. But not all network management providers are created equal. It’s hard to evaluate […]
Zero Trust For Small Business
Small businesses increasingly find themselves targeted in today’s fast-evolving cyberthreat landscape. Better-resourced organizations have become so difficult to penetrate that cybercriminals are looking for softer targets. Unfortunately, this means that regional businesses, medical practices, government agencies, and even school districts are now in attackers’ crosshairs. The best recourse for small businesses is to adopt a […]
What To Look For In A Virtual CIO
Updated May 28, 2025. From strategy to execution, modern IT management is getting harder all the time. Midmarket companies have it especially difficult because it’s challenging to hire a C-level IT executive as an employee. Enter the virtual CIO (also known as a fractional CIO). A vCIO is a seasoned IT leader who offers C-level […]
Grow Your Business with the Right Outsourced IT Services
Last updated June 9, 2025. Growing your business often requires hiring and training skilled employees through a costly and time-consuming process. But outsourcing your IT services can drastically reduce the time needed to scale. By choosing an IT services provider to manage your technology infrastructure, or by engaging IT staff augmentation services, you give your IT team […]
Outsourcing Cybersecurity Management Makes Sense
As cybersecurity and IT become more complex, more companies are outsourcing those needs. However, some executives have reservations about handing over control. Here’s a deeper dive into the considerations and benefits of outsourcing your cybersecurity to a Managed Security Service Provider (MSSP). Why Companies Need 24/7/365 Cybersecurity Management Large enterprises will likely have the resources […]
Infographic: Why Leaders are Prioritizing Cyber in their IT Budget
The explosion of ransomware, zero-day attacks, and long-term remote work has lead to leaders prioritizing cybersecurity in IT budgets.