SOC as a Service 101
In this article: What is SOC as a service? MDR vs. SOCaaS MSSP vs. SOCaaS SOCaaS pricing How much does SOCaaS cost? Use our FREE calculator As cyberattacks become more and more sophisticated, organizations of all sizes need to monitor and respond to threats in real time. Yet it’s incredibly expensive to hire and manage […]
25 Essential Managed Services for Small Businesses
Last updated September 19th, 2025. The modern technology environment places significant demands on small businesses. Customers want the same level of convenience and service that they get from larger organizations. This makes your technology needs just as complex as the biggest players in your industry. How do you solve this problem with limited resources? How […]
How Much Do Managed IT Services Cost? | 2025 Pricing Guide
Originally published November 14, 2024. Last updated September 24th, 2025. For many businesses, a managed IT service provider (MSP) is the key to supporting their users’ technology needs. Yet not all MSPs are created equal. Some offer favorable pricing structures, while others will generate surprise bills. This makes it tough to know how much your […]
How Enterprises Can Get the Most Out of Managed Services
Last updated July 25, 2025. Modern enterprises face significant challenges in terms of technology. Complex technology stacks, failing integrations, and new cybersecurity threats make it tough for internal teams to keep the ship afloat without help. Many companies turn to enterprise managed services for assistance. But can an MSP (managed service provider) really help a […]
Co-Managed IT Services: The Key to Flexibility and Scalability
Last updated July 25, 2025. As modern IT requirements evolve rapidly, it’s tough for internal IT teams to keep up. Managed IT services offer a viable alternative, but if you already have a great team, it doesn’t make sense to replace them just to get more capacity. Can you get the best of both worlds? […]
The #1 Secret to a Great HaaS Experience
In this article: What is HaaS? Secrets to success HaaS pricing HaaS examples HaaS companies How much does HaaS + managed IT cost? Use our FREE calculator Last updated November 12, 2025. As modern technology environments get more and more complex, it gets more challenging to maintain essential hardware. Server patches, workstation updates, wireless security—it’s […]
Managed IT Solutions: What Sets the Top Providers Apart
Last updated June 9, 2025. As IT and cybersecurity get more and more complex, many organizations find they don’t have the internal resources to handle their needs. Whether they have limited IT staff or no staff, they need outside help. Typically, that means managed IT services. But what goes into this type of solution? And […]
IT Help Desk: To Outsource or Not to Outsource?
Last updated September 22, 2025. Every organization needs some form of IT help. Whether this is a traditional “help desk” or a “service desk” (see below for the difference), you need skilled resources who can deal with your technology needs. But how should you source this help? Should you hire staff resources, outsource your IT […]
Planning Your 2025 Cybersecurity Budget: 9 Trends to Watch
Last updated August 20, 2025. It’s that time of year again—time to nail down your organization’s cybersecurity budget. This can be daunting, especially when it comes to cybersecurity. How do you fit those security investments into your overall IT budget? How much should you spend on security vs. the rest of your technology allocations? Do […]
Business IT Support: 17 Real-Life Examples
Last updated June 9, 2025. Who’s going to support your business’s IT systems? If you don’t have people on staff, or if your existing staff can’t cover all your needs, you may choose to work with an MSP (managed IT services provider). This type of company offers comprehensive, flexible IT support for businesses of all […]
The End Of Metered Billing In Technology Services
Last updated June 24, 2025. Let’s be honest. When it comes to outsourced IT support, something is broken. Customers aren’t getting the consistency, responsiveness, and cost transparency they deserve. Meanwhile, MSPs (managed IT service providers) promise the moon with “all-in” pricing, yet they still allow tons of exceptions that generate unique charges. Even if they […]
MSP vs. MSSP vs. EDI Provider: Covering All Your Bases
It takes serious technology to stay competitive in today’s business climate. From IT to EDI, it’s tough for internal teams to manage it all—which is why companies turn to technology service providers. Broadly speaking, there are three main types: MSPs (managed IT service providers), MSSPs (managed cyber security service providers), and specialist service providers. MSPs […]